Ground-breaking innovations, pioneering new
technologies and collaboration secure an exciting win for ABC Labs at Global
Finance's prestigious Innovator Awards.
Manama, Bahrain: ABC Labs, Bank
ABC’s innovation lab, launched in November 2019, has won the Global Finance
World’s Best Financial Innovation Labs award for Bahrain, as part of the
magazine’s Innovator Awards for 2021. These awards honour exceptional
innovation labs, banks and fintech organisations from across the globe and are
viewed as one of the industry's most credible and popular references for
forward-thinking institutions.
"This
award is a testament to Bank ABC’s vision of innovation through technology
which will improve our customer experience and bring us closer to the Bank of
the future. The ABC Labs initiative brings together ‘best-in-breed’ talent from
across the organisation and the industry and winning this prestigious award further
cements Bank ABC's position as a leading innovator in the sector. It reaffirms
that innovation lies at the heart of delivering exceptional service and
products for our customers," says Mr. Sael Al Waary, Deputy Group CEO,
Bank ABC.
Mr. Al Waary
adds, "My heartfelt congratulations to everyone involved, this award is indeed
a great achievement for both Bank ABC and Bahrain.”
ABC Labs has
been recognised for its customer-focused innovations such as the industry first
emotionally intelligent and award-winning AI-powered digital banking assistant
‘Fatema’ in addition to the other pioneering initiatives and strategic partnerships
it has established to further the Bank’s digital business strategy, while
transforming customer experience, redesigning processes and rethinking ways of
working.
"Driving innovative digital capabilities
that solve customers’ pain-points and provide a more effortless banking
experience is one of our key priorities," said Dr. Yousif Almas,
Group Chief Innovation Officer, Bank ABC. " At ABC Labs, we are committed
to designing innovative products and services for our customers and developing
tools that deliver greater agility, efficiency and security, all of which keep
us at the fore of our marketplace and help our customers achieve their goals."
Bank ABC's
strategic intent is to be MENA's leading international bank, and its growth is
underpinned by a desire to achieve digital leadership. The Bank is committed to
developing the ‘bank of the future’, driving innovation and digital banking
transformation in the MENA region and at the core of this mission lies its
ability to explore and create opportunities through digital and new
technologies.
Bank ABC is a
leading player in the region’s banking industry and provides innovative
wholesale financial products and services that include corporate banking, trade
finance, project and structured finance, syndications, treasury products and
Islamic banking. It also provides retail banking services through its network
of retail banks in Jordan, Egypt, Tunisia and Algeria and through ila bank in
Bahrain.
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Mr. Sael Al Waary
Deputy Group CEO of Bank ABC |
Dr. Yousif Almas
Group Chief Innovation Officer, Bank ABC |