Bank ABC is dedicated to providing a high standard of service
and to maintaining its reputation for honesty and integrity in all its dealings
with customers and business partners. If our level of service has failed to
meet your expectations, we would like you to tell us.
Bank ABC takes all disputes and complaints from its customers
and business partners very seriously and, as such, all complaints will be dealt
with promptly and fairly.
Bank ABC will endeavor to address all complaints within twenty business days.
If you wish to make a complaint you may do so by contacting our Head of
Or alternatively you can tell us about your complaint by writing to the Head of
Compliance at the following address:
Bank ABC Tower, Diplomatic Area
P.O. BOX 5698