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Client Complaints

Bank ABC is dedicated to providing a high standard of service and to maintaining its reputation for honesty and integrity in all its dealings with customers and business partners.  If our level of service has failed to meet your expectations, we would like you to tell us.

Bank ABC takes all disputes and complaints from its customers and business partners very seriously and, as such, all complaints will be dealt with promptly and fairly.
Bank ABC will endeavor to address all complaints within twenty business days.

If you wish to make a complaint you may do so by contacting our Head of Compliance on:

  • Tel (General) : +973 1754 3000
    Tel (Direct)    : +973 1754 3410
  • Fax                 : +973 1754 3297 ​
  • E-mail:


Or alternatively you can tell us about your complaint by writing to the Head of Compliance at the following address:

Bank ABC       
Bank ABC Tower, Diplomatic Area
P.O. BOX 5698
Manama, Bahrain        


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