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Client Complaints

Bank ABC is dedicated to providing a high standard of service and to maintaining its reputation for honesty and integrity in all its dealings with customers and business partners. If our level of service has failed to meet your expectations, we would like you to tell us.

Bank ABC takes all disputes and complaints from its customers and business partners very seriously and, as such, all complaints will be dealt with promptly and fairly. Bank ABC will endeavor to address all complaints within 15 business days.

Or alternatively, you can tell us about your issue by contacting the relevant compliance department:

​​Group  ​​Tel (General)   ​
Tel (Direct) 
PO Box
+973 1754 3000 ​
+973 1754 3895
5698, Manama, Kingdom of Bahrain
​ABC Islamic ​​​Tel (General)   ​ Tel (Direct) 
PO Box
​+973 1754 3000 ​
+973 1754 3256
2808, Manama, Kingdom of Bahrain
​Complaints Handling Guide​ 

دليل التعامل مع الشكاوى​​​
​Paris ​Address

​Arab Banking Corporation SA, 8 rue Halévy 75009 Paris, France
+33 1 49 52 54 00
Complaints Handling Guidance


Arab Banking Corporation SA Milan Branch, Amedei 8, 20123 Milano, Italia
+39 02 863331
Complaints Handling Guidance 
​Frankfurt ​Address


​Arab Banking Corporation SA, ​Frankfurt Branch, Neue Mainzer Straße 75, 60311 Frankfurt am Main, Germany 
+49 69 7140 30
Complaints Handling Guidance 

ABC International Bank Plc, 
​Arab Banking Corporation House 1-5 Moorgate, London EC2R 6AB,
United Kingdom
+44 20 3765 4188
Complaints Handling Guidance 
​New York ​​​Address

​140 East 45 Street, 38th Floor, New York, NY 10017
+1 212 583 4720
​Singapore ​​Address

​9 Raffles Place, #40-01, Republic Plaza, Singapore 048619
+65 6535 9339
​Jordan ​​​Address

​P.O. Box 926691 Amman
11190 Jordan
​Customer Complaints​ 
​Egypt ​​​​​​Address

90th street ( north ) – N 39 B
Fifth Settlement - P.O Box 46​
New Cairo

19123 / +2 02 25861029​
​Customers’ Rights Protection​ 
​Tunisia​ ​Address

​Bank ABC Building Lac d ’Annecy street, Lake of Tunis, 1053 Tunis-Tunisia.

+216 71 861 861


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