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Client Complaints

Bank ABC is dedicated to providing a high standard of service and to maintaining its reputation for honesty and integrity in all its dealings with customers and business partners. If our level of service has failed to meet your expectations, we would like you to tell us.

Bank ABC takes all disputes and complaints from its customers and business partners very seriously and, as such, all complaints will be dealt with promptly and fairly. Bank ABC will endeavor to address all complaints within twenty business days.

If you wish to submit a complaint kindly fill out the below form:​​ ​​​​​​​​​​​​​​​​​​​​​​

Complaint / Feedback Form

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Or alternatively, you can tell us about your issue by contacting the relevant compliance department:

​​Group  ​​Tel (General) : +973 1754 3000 ​
Tel (Direct)    : +973 1754 3243
Fax               : +973 1754 3297
PO Box          : 5698, Manama, Kingdom of Bahrain
​New York

​Address:       140 East 45 Street, 38th Floor, New York, NY   10017
Tel:              (1) 212-583-4720
Fax:             (1) 212-583-0921


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