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Phone Banking Service (IVR)

Phone Banking Service (IVR) is a free service, reliable and undoubtedly, one of the easiest ways to bank where customer can bank when and whenever it suits him. Customer can access a wide range of banking services ranging from balance inquiries, account activities, money transfer and card.

Phone Banking Service offers:

1. Account Services:

  • Balance Enquiry, Last 10 transactions
  • Transfer between your accounts
  • Statement request
  • Cheque Book request

2. Credit Card Services:

  • Credit Card Payment
  • Balance Enquiry, Last 10 transactions
  • Last statement request
  • Block card
  • Submitting requests (PIN, Card re-issue /replacement, Credit card point’s redemption, Credit Card cancelation, SMS subscription)

3. Debit Card Services:

  • Stop Card and Activate Card.
  • Submitting requests (Pin and Card re-issue-replacement, Debit Card Default Account Changing)

4. Term deposit Service:

  • Inquire about Term Deposit details

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