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DAY-TO-DAY BANKING SERVICES


1. Accounts
1.1 You are a resident or​ non-resident Tunisian?
  • Deposit account:
The deposit account gives you access to a full range of products and services necessary for daily management and follow-up of your bank accounts. 
The means of payment associated with your deposit account are credit cards and checks.
Through your deposit account, you can make your payment transactions in cash, by check, by transfer, by cash withdrawal, pre-authorized payment by direct debit (telephone, gas and electricity bills, etc.).
1.2 You are a non-resident or a resident foreigner in Tunisia and you have income in foreign currency?
You want to deposit your money in foreign currency in Tunisia, while freely withdrawing it at any time in Tunisia or abroad? Several accounts are adapted to your needs:
  • The special foreign currency accounts or accounts in convertible dinars:
You are resident in Tunisia? 
The special foreign currency accounts or accounts in convertible dinar allow you to deposit your income earned abroad. It enables you to meet your commitments in Tunisia or abroad, in dinar or in any other currency.
  • The Non-Resident Internal Account (INR):
You are a non-resident person and you have an income in Tunisia? 
The Non-Resident Internal Account (INR) allows you to manage your income in Tunisia and to transfer part of it at any time abroad as a payroll savings.
  • The account in convertible Dinars:
Are you a non-resident in Tunisia? 
The account in Convertible Tunisian Dinar allows you to deposit transferable funds, which will be available at any time in Tunisia or abroad in the currency of your choice.
  • Foreign currency accounts:
Are you a non-resident in Tunisia? 
The foreign currency account allows you to deposit and manage your transferable funds without being exposed to currency exchange risk.
 
2. Cards
2.1 VISA CLASSIC Card: (national / international)
 
The VISA CLASSIC card is a credit and payment card that is operational in Tunisia and abroad. The card provides various services, such as insurance and assistance for you and your family in the event of illness, accident or death while traveling abroad.

Duration:

  • The VISA CLASSIC National Card is renewable every 5 years.
  • The VISA CLASSIC International Card is renewable every 3 years.

Benefits:

  • In addition to the available balance on your account, you may benefit from an overdraft authorization based on Bank ABC's granting rules in relation to your income domiciled in the account and your bank commitment;
  • You benefit from free travel insurance;
  • You benefit from free assistance insurance in Tunisia.

Operations:

  • You can make secure withdrawals and payments in Tunisia and abroad;
  • You can safely pay for your purchases on the internet;
  • You have flexible, advantageous and customizable ceilings.

24/7 Customer Service:

  • You can benefit from a 24/7 telephone assistance by calling the SMT customer service on: +216 71 155 800.
2.1 VISA GOLD Card: (national/international)
 
The VISA GOLD card gives you access to highly customized services and provides you with a customized spending ceiling, both in Tunisia and abroad. 
Various services are associated to the card, such as insurance and assistance for you and your family in case of theft or loss of the card and in case of illness, accident or death occurring during a trip in Tunisia or abroad.

Duration:

  • The VISA GOLD National Card is renewable every 5 years.
  • The VISA GOLD International Card is renewable every 3 years.

Benefits:

  • You benefit from free insurance and assistance services in Tunisia and abroad;
  • You are covered in case of loss of luggage and flight delay or cancellation;
  • You enjoy a comfortable trip through Travel Insurance coverage;
  • You enjoy several privileges in Tunisia including: sending a plumber, a locksmith, glazing windows, repairing electricity failures, etc;
  • You are covered in case of loss or theft of: your card, your keys and your official documents;
  • You have access to overdraft protection in accordance with the Bank’s standards.

Operations:

  • You can make secure withdrawals and payments in Tunisia and abroad;
  • You have flexible, advantageous and customizable ceilings;
  • You can safely pay for your purchases on the internet.

24/7 Customer Service:

  • You can benefit from a 24/7 telephone assistance by calling the SMT customer service on: +216 71 155 800.
2.3 The VISA PLATINUM BUSINESS Card: (national/international)
 
The VISA PLATINUM BUSINESS Card is a credit and payment chip card, available in two variants: National and International.
This card is particularly addressed to a business-oriented customer segment including business leaders and senior executives who are required to travel abroad or incur expenses on behalf of their companies.

Duration:

  • The VISA PLATINUM BUSINESS National Card is renewable every 4 years
  • The VISA PLATINUM BUSINESS International Card is renewable every 2 years.

Benefits:

The VISA PLATINUM BUSINESS card allows you to enjoy a variety of benefits and services in Tunisia and worldwide:

  • Adapted and customized payment and withdrawal ceilings;
  • Multi-risk insurance in the country of residence and abroad;
  • Travel insurance of up to $ 500,000 for the cardholder;
  • Purchase protection insurance (theft and breakage of purchases made by the card);
  • A manufacturer warranty extension of up to 12 months;
  • Sending a monthly statement of card transactions for better management of transactions;
  • A privileged treatment and favourable terms at a list - specified by VISA - of merchants, hotels, restaurants, and brands in Tunisia and abroad.
  • And many other benefits available via the following link: Visa

Operations:

  • Withdrawal operations from ATMs and bank branches;
  • Payments of goods and services costs to merchants equipped with Electronic Payment Terminals (EPTs);
  • Payment for goods and services on the internet.

24/7 Customer Service:

  • You can benefit from a 24/7 telephone assistance by calling the SMT customer service on: +216 71 155 800.
2.4 The VISA INFINITE Card: (national / international)
 
The VISA INFINITE card is a prestige bank card for a high-end private clientele. It offers privileged benefits, adapted and customized ceilings, high-performance insurance and a concierge service available without interruption.

Duration:

  • The VISA INFINITE National Card is renewable every 4 years
  • The VISA INFINITE International Card is renewable every 2 years

Benefits:

The VISA INFINITE card offers you a variety of benefits and services in Tunisia and worldwide:

  • Adapted and customized payment and withdrawal ceilings;
  • Multi-risk insurance in the country of residence and abroad;
  • Travel insurance of up to $ 2M for the cardholder and his/her accompanying spouse and children (max age 25);
  • An INFINITE 24/7 concierge service adapted to the needs of a very high-end clientele;
  • Purchase protection insurance with an annual cieling of $20,000 (theft and breakage of purchases made with the card);
  • A manufacturer warranty extension with a maximum amount of $ 7,500 (double the warranty up to 12 months)
  • Unlimited access to more than 750 airport lounges in more than 300 cities worldwide (free and unlimited access for the cardholder and his/her companion);
  • A privileged treatment and favorable terms at a list of merchants, hotels, restaurants and brands, in Tunisia and abroad. 
  Operations:
  • Withdrawal operations from ATMs and bank branches;
  • Payment of goods and services to merchants equipped with electronic payment terminals (EPTs);
  • Payment for goods and services on the internet.

24/7 Customer Service:

  • You can benefit from a 24/7 telephone assistance by calling the SMT customer service on: +216 71 155 800.
 
3. Internet Banking
ABC Digital
 

ABC Digital is a remote banking solution, through which you can have access to your accounts in consultation and transaction mode via the internet using a PC, tablet or smartphone.

Safety

ABC Digital provides a higher level of security by introducing two-factor authentication, through one-time passwords (OTP) biais that can be generated via the Bank ABC OTP application.

Features:

  • Consulting the accounts and their positions in real time;
  • Consulting the transaction history;
  • Searching transactions by type;
  • Downloading files in different formats;
  • Consulting loan status;
  • Applying for a checkbook;
  • Applying for a bank check;
  • Applying for a transfer of funds;
  • Management of transfer recipients;
  • The use of the "double electronic signature" mode for transfers ordered by corporate clients;
  • Locating all agencies and ATMs on the map.

 

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