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Cookie Policy
PLEASE READ THIS POLICY CAREFULLY BEFORE USING OUR WEBSITES

This policy explains how cookies are used on our websites.

This policy may be amended from time to time and the latest policy will be posted on this page.

By using our websites, you agree that we can place cookies on your device. You can block cookies using your browser settings or allow cookies from specific websites by making them “trusted websites” in your Internet browser.

Please be aware that some of our services will not function if your browser or device does not accept our cookies.

​Protecting and managing your online privacy
​Bank ABC is committed to protecting you and any data (anonymous or otherwise) that we collect about you whilst using our websites. By accessing our websites using any device, you agree that this Cookie Policy applies to that use in addition to any other terms and conditions which may apply.

We do not use cookies to track individual users or to identify them but to gain useful knowledge about how our websites are used so that we can keep improving our online services for our users.

We may use cookies to:
  • Ensure your security and privacy when in our websites.​
  • Increase our understanding of how you navigate through our websites so that we can identify improvements.
  • Evaluate the advertising and promotional effectiveness of our websites.
​We may use both our own (first-party) and partner companies' (third-party) cookies to support these activities.​


​More about cookies

This section gives more information about cookies, particularly why we use them on our websites. It also guides you how to manage the cookies that are stored on your device.

What is a cookie?

Cookies are text files containing small amounts of information which your computer or mobile device downloads when you visit a website. When you return to websites – or visit websites that use the same cookies – they recognize these cookies and therefore your browsing device. Cookies are designed to be a reliable mechanism for websites to remember information (such as your language preference) or to record the user's browsing activity (including clicking particular buttons, logging in or recording which pages were visited).

Why do we use cookies?

We use cookies to do lots of different tasks, like letting you navigate between pages more efficiently, remembering your preferences and generally improving your experience whilst on our websites.
We deploy these technologies when you visit our websites to offer an online experience more suited to the device you use and to detect and prevent fraud, thereby keeping you secure. When you visit our websites from any device (PC, tablet or mobile phone), we collect information about the device or browser you use including the device type, its operating system, its display resolution, its Internet Protocol (IP) address. We also collect information on the way you interact with our websites.
It is possible that you may not be able to initiate or complete some tasks in our websites if cookies or similar technologies are disabled on your device.

Are cookies dangerous?

No. Cookies are small pieces of text. They are not computer programs and they cannot be executed as a code.  All modern versions of popular web browsers allow users to set their own limitations to the number of cookies saved on their devices.

Can cookies threaten user’s privacy?

Cookies are stored on the user’s device. They cannot access the hard drive, so they cannot read other information saved on the hard drive or obtain user's e-mail address etc. They only contain and transfer to the server as much information as the users themselves have disclosed to the website. 


Types of cookies
​There are different types of cookies. They all work in the same way but have minor differences. The information below relates to the types of cookies used on our websites.
  • Session cookies: Session cookies, also known as in-memory cookies or transient cookies, last only for the duration of your visit and exist only in temporary memory whilst the user navigates the website. These are deleted when you close your browser. They facilitate tasks such as allowing a website to identify that a user of a particular device is navigating from page to page during a single browser session and allow you to use the website most efficiently. Session cookies do not have an expiration date assigned to them, which is how the browser knows to treat them as session cookies.

  • Many of the cookies we use are session cookies. They help us to manage the security of your online session and helps keep you signed in whilst you move between pages or service your account. These contain no personal information that can be used to identify a user.

  • Persistent cookies: Persistent cookies last after the user has closed the browser and allow a website to remember the user’s actions and preferences. This means that, during the cookie's lifespan, its information will be transmitted to the server every time the user visits the website, or every time the user views a resource belonging to that website from another website (such as an advertisement). Sometimes persistent cookies are used by websites to provide targeted advertising based on the browsing history of the device. They are also used to keep users logged into their accounts on websites by eliminating the need to re-enter login credentials at every visit.

  • Bank ABC may also use persistent cookies to allow us to analyze customer visits to our websites. These cookies help us to understand how customers arrive at and use our websites so we can improve our online services.

  • Strictly Necessary Cookies: These essential cookies are set throughout our websites and cannot be disabled.  They are required to:
    • ​​Allow our web server to determine whether the cookies setting on your web browser has been enabled or disabled. This allows us to know whether data can be collected from your web browser.
    • Temporarily allow you to carry information between pages of our websites to avoid having to re-enter that information.
    • Temporarily identify your device after you have logged in to a secure page on our websites so that our web server can maintain a dialogue with your web browser in order for you to carry out certain activities.
    • We use the following Strictly Necessary cookies:
      a)     JSESSIONID
      b)     BBXSRF
      c)     redirectPortal
      d)     anonymousUserId

  • Performance Cookies: In most cases, the information these cookies collect is anonymous and is only used to improve how our websites work and to help us identify issues you may have when using our online services.
    These cookies are not used to target you with online advertising. Without these cookies we cannot learn how our website is performing and make relevant improvements that could enhance your browsing experience.

  • Functionality & Profile Cookies: These cookies allow a website to remember choices you make (such as your username, language or the region you are in) and can tailor the website to provide enhanced features and content for you. For instance, they can be used to remember changes you have made to text size, font and other parts of pages that you can customize. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. 
    These cookies may be used to ensure that all our services and communications are relevant to you. The information these cookies collect cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you have previously made or personalize your browsing experience.

  • Targeting Cookies: These cookies and similar technologies are used to obtain information about browsing habits. They remember a previous visit and may share this information with others, such as marketing companies and advertisers. This is in order to deliver advertisements and contents that are more relevant to you and your interests. Although these cookies and similar technologies are capable of tracking visits to other websites, they usually do not know who you are.
    • ​We use the following Targeting Cookie:
      a) BBTracking

  • First and third party cookies:  Whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited.  All other cookies are third party cookies. We may use both first party and third party cookies. ​

 


Setting your cookie preferences
​You can control how cookies are placed on your device from within your web browser. You can choose to refuse cookies or tell your browser to let you know each time that a website tries to set a cookie. You can block or restrict cookies set by any website – including Bank ABC websites – through the browser settings on each browser and device you use to access the Internet. However, refusing cookies may significantly affect your experience whilst using websites.

What happens to cookies that have been downloaded in the past?

If you have disabled one or more cookie categories, we may still use information collected from existing cookies, but we will stop using the disabled cookies to gather any further information. You can delete existing cookies from your browser.

Manage Your Settings

For more information about cookies and to learn how to manage them or turn them off, please visit
http://www.allaboutcookies.org (This is an external public link which is not related to Bank ABC.)


 

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