Cookie Policy

Page last updated: 15 September 2021

This Cookie Policy explains how cookies are used on our websites. This Policy may be amended from time to time and the latest policy will be posted on this page. 

By using our websites, you agree that we can place cookies on your device. You can block cookies using your browser settings or allow cookies from specific websites by making them “trusted websites” in your Internet browser.

Please be aware that some of our services will not function if your browser or device does not accept our cookies.  ​
​Bank ABC is committed to protecting you and any data (anonymous or otherwise) that we collect about you whilst using our websites. By accessing our websites using any device, you agree that this Cookie Policy applies to that use in addition to any other terms and conditions which may apply.

We do not use cookies to track individual users or to identify them but to gain useful knowledge about how our websites are used so that we can keep improving our online services for our users.

We may use cookies to:

  • Ensure your security and privacy when in our websites.​
  • Increase our understanding of how you navigate through our websites so that we can identify improvements.
  • Evaluate the advertising and promotional effectiveness of our websites.

We may use both our own (first-party) and partner companies' (third-party) cookies to support these activities. ​

This section gives more information about cookies, particularly why we use them on our websites. It also guides you how to manage the cookies that are stored on your device.

What is a cookie?

Cookies are text files containing small amounts of information which your computer or mobile device downloads when you visit a website. When you return to websites – or visit websites that use the same cookies – they recognize these cookies and therefore your browsing device. Cookies are designed to be a reliable mechanism for websites to remember information (such as your language preference) or to record the user's browsing activity (including clicking particular buttons, logging in or recording which pages were visited).

Why do we use cookies?

We use cookies to do lots of different tasks, like letting you navigate between pages more efficiently, remembering your preferences and generally improving your experience whilst on our websites. We deploy these technologies when you visit our websites to offer an online experience more suited to the device you use and to detect and prevent fraud, thereby keeping you secure. When you visit our websites from any device (PC, tablet or mobile phone), we collect information about the device or browser you use including the device type, its operating system, its display resolution, its Internet Protocol (IP) address. We also collect information on the way you interact with our websites. It is possible that you may not be able to initiate or complete some tasks in our websites if cookies or similar technologies are disabled on your device.

Are cookies dangerous?

No. Cookies are small pieces of text. They are not computer programs and they cannot be executed as a code.  All modern versions of popular web browsers allow users to set their own limitations to the number of cookies saved on their devices.

Can cookies threaten user’s privacy?

Cookies are stored on the user’s device. They cannot access the hard drive, so they cannot read other information saved on the hard drive or obtain user's e-mail address etc. They only contain and transfer to the server as much information as the users themselves have disclosed to the website. 
There are different types of cookies. They all work in the same way but have minor differences. The information below relates to the types of cookies used on our websites.

  • Strictly Necessary Cookies: These essential cookies are set throughout our websites and cannot be disabled.  They are required to:
    •   Allow our web server to determine whether the cookies setting on your web browser has been enabled or disabled. This allows us to know whether data can be collected from your web browser.
    • Temporarily allow you to carry information between pages of our websites to avoid having to re-enter that information.
    • Temporarily identify your device after you have logged in to a secure page on our websites so that our web server can maintain a dialogue with your web browser in order for you to carry out certain activities.
  • ​Performance Cookies: In most cases, the information these cookies collect is anonymous and is only used to improve how our websites work and to help us identify issues you may have when using our online services. These cookies are not used to target you with online advertising. Without these cookies we cannot learn how our website is performing and make relevant improvements that could enhance your browsing experience.
  • Analytics Cookies: These cookies allow us to count page visits and traffic sources, so we can measure and improve the performance of our site, using a service provided by Google Analytics.
  • Social Media Cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

You can control how cookies are placed on your device from within your web browser. You can choose to refuse cookies or tell your browser to let you know each time that a website tries to set a cookie. You can block or restrict cookies set by any website – including Bank ABC websites – through the browser settings on each browser and device you use to access the Internet. However, refusing cookies may significantly affect your experience whilst using websites.

What happens to cookies that have been downloaded in the past?

If you have disabled one or more cookie categories, we may still use information collected from existing cookies, but we will stop using the disabled cookies to gather any further information. You can delete existing cookies from your browser.

Manage Your Settings

For more information about cookies and to learn how to manage them or turn them off, please visit (This is an external public link which is not related to Bank ABC.)​