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Retail & Digital
Bank ABC offers retail banking products and services through its subsidiaries in Algeria, Egypt, Jordan and Tunisia. Led by the Digital Banking and Retail department at the head office in Bahrain, the Bank’s retail business has established a significant distribution footprint and has invested substantially in technology to offer diversified regional and segment specific products and service delivery across all the geographies. 
Bank ABC offers traditional and bespoke products and services through a team of well-trained and customer-centric staff and on a variety of distribution platforms. 
The Retail Banking teams are committed to provide impeccable customer experience across a variety of service platforms and customer touch points. By developing holistic personalised financial solutions built around customer needs and aspirations, our products and services are lifestyle aligned enabling our customers to realize their financial goals.

 
​ABC Digital​​​
​Bank ABC has embraced digital in a number of innovative initiatives. With ABC Digital, the Bank’s state-of the art online banking platform, it has successfully implemented one of the most vital phases of its digital strategy that aims at providing seamless and comprehensive online banking services to clients.

Across our product lines, we are revamping our customer Omni channels with a new and leading digital platform to enhance the customer experience and stimulate future growth, especially in MENA banking. The new digital platform offers a thoughtful bouquet of services, benefits and solutions and allows us to be more agile in delivering this to our customers.

The Digital Banking and Retail department at Bank ABC provides the leadership and guidance to transform the Bank to Digitally Fit and implements the strategic vision of positioning Bank ABC as the best digital bank in the region, building upon its leading position in the MENA region.
Greater security

ABC Digital ensures greater security by introducing two-factor-authentication, through One-Time-Passwords (OTPs) which can be generated with Bank ABC OTP app or the OTP device.
A variety of functions and features:
  • Grant access to multiple users through an Entitlements Engine
  • Electronic transfer of funds both domestically and internationally
  • Manage your accounts
  • View transaction history
  • Download account statements
  • Monitor loan details
  • Create recurring payments
  • Locate Bank ABC Group offices
​​An Omni-channel platform

ABC Digital boasts a responsive design that seamlessly adapts to multiple channels and gives you 24/7 access to your Bank ABC account(s) from any device and location.
Certain locations are not allowed access due to sanctions policy.
Contacts
For detailed information on our subsidaries in the Arab world, please visit any of the below mentioned websites:​​​​​​

Announcements

Bank ABC’s ‘ABC Labs’ named as one of the World’s Best Financial Innovation Labs by Global Finance
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Bank ABC Appoints Mr. Sael Al Waary as its Group Chief Executive Officer
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Bank ABC Q1 2023 results: net profit attributable to the shareholders of parent surges 94% to US$60 million
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