Phone Banking Service (IVR)

​​​​​​​Phone Banking Service (IVR) is a free service, reliable and undoubtedly, one of the easiest ways to bank where customer can bank when and whenever it suits him. Customer can access a wide range of banking services ranging from balance inquiries, account activities, money transfer and card.

Phone Banking Service offers:

  1. Account Services:​
    • Balance Enquiry, Last 10 transactions
    • Transfer between your accounts
    • Statement request
    • Cheque Book request

  2. Credit Card Services:
    • Credit Card Payment
    • Balance Enquiry, Last 10 transactions
    • Last statement request
    • Block card
    • Submitting requests (PIN, Card re-issue /replacement, Credit card point’s redemption, Credit Card cancelation, SMS subscription)

  3. ​​ Debit Card Services:
    • Stop Card and Activate Card.
    • Submitting requests (Pin and Card re-issue-replacement, Debit Card Default Account Changing)

  4. Term deposit Service:
    • Inquire about Term Deposit details ​